We were very happy with Robert & Deborah from start to finish. They are very experienced agents who really know their stuff. We were kept well informed at all times, and all questions were answered helpfully and in a knowledgeable manner. They act with professionalism and integrity, so we always trusted their advice when requested. We do appreciate the extra effort they put in for us, also. We highly recommend them to others and will not hesitate to use them again. Thank you, Robert & Deborah.
Helen & Kevin - Pah Rd, Royal Oak
I recently had the pleasure of working with Robert Thompson from Barfoot & Thompson and I couldn’t be happier with the results. From the moment we started, Robert demonstrated exceptional professionalism, honesty, and expertise.
When it came to selling my property, Robert was direct and transparent. His market knowledge and negotiation skills helped me secure an excellent price. But it didn’t stop there, Robert went above and beyond. He provided me with invaluable advice during the buying process for my next home, guiding me through the auction process from the perspective of a buyer and helping me understand current property values.
I wholeheartedly recommend Robert to anyone looking for a dedicated, knowledgeable, and trustworthy real estate salesperson. Thank you Robert for making this experience smooth and successful!
David Evans - Mt Eden Rd
Robert has sold several properties for me over the years, achieving a result every time without an issue, with absolute professionalism and skill. However, when I asked him recently to market a vacant development site for me that was surplus to requirements, I feared he might struggle as the property was outside central Auckland where he usually works, and was surrounded by many other similar unsold listings.
Well I don't know why I was worried. Robert offered fantastic options to suit the current market that had gotten very tough very quickly, and he did amazing research in the local area that provided me with great guidance for the correct method of sale, as well as a realistic price expectation. Not only did Robert manage to bring me a conditional offer within a couple of weeks on the market near the very top of his written appraisal range, but instead of just waiting for 10 days hoping the offer would meet it's finance condition (it didn't), he just kept right on with his marketing and obtained an unconditional cash backup offer for not much less than the first offer, and still within his original appraisal. It was all very impressive to watch Robert go about his business, and conclude a great sale for me, even more so when dozens of similar properties around my one still remain unsold after two to three months.
Robert just never fails to get a great result for me, and I very highly recommend his services to anyone looking to sell, anywhere.
Mark McConnel - Yates Rd, Mangere
After talking about selling our house for over three years, we decided to take the plunge and we chose Robert because we noticed he had sold some properties close by. With Robert's help, we decided to go to auction before Christmas and it was all go. We found out very quickly that Robert doesn't just talk the talk but walks it as well. We couldn't fault the marketing campaign and have been blown away by the number of people who have commented on how good our house looked in print and online. The walkthrough video was so professional we expected to see a Peter Jackson credit at the end. Robert worked tirelessly on the private viewings, keeping us informed and refusing to put any negative thoughts into our minds in a market that appeared to be knocking off early for Christmas. Come auction day, Robert by no mean feat, had committed a number of online bidders and our house sold under the hammer, exceeding our expectations. We can't thank Robert enough for guiding us through the sales process, using his skill to get the job done and helping to kickstart our journey to a prosperous retirement.
David & Mary Mackenzie - Rowan Road, Epsom
We have known Robert Thompson as a good friend for some years now and so are well acquainted with his reputation as both a trusted and highly successful real estate salesperson. Engaging Robert to appraise, market and sell our property was consequently a no-brainer. The marketing campaign Robert recommended and facilitated was amazing, only to be frustrated by Covid Level 4 Lockdown at the last minute. Undaunted, his boundless positivity, focus and determination came to the fore as he steered us through the consequent uncertainties with what proved to be very sound advice, resolving “fish hooks” and providing regular updates of his interactions with potential buyers etc. Notwithstanding our personal friendship, Rob’s advice was at all times highly professional and ethical as we expected it would be.
Rob achieved a sale price at the top end of his prior appraisal, as he told us from the outset he was confident he could. We greatly appreciate that his business and market knowledge, not to mention his unflagging commitment, prevented us from under-selling. We observed first-hand the “above and beyond” time and effort that he committed to this end. We thoroughly recommend Robert to any prospective seller who seeks nothing less than a highly ethical, trustworthy salesperson, committed to achieving the very best result the market will yield.
Jan & Alan - Lloyd Avenue, Mt Albert
We took a chance on selecting Robert as our real estate salesperson for he wasn’t known to us, but he had very successfully sold the property next door. Well we came up trumps!! ( I am a close family friend of the elderly owner and assisted her with the sale.)
The property is owned by an 82 year old lady who had been there for 34 years. From our first meeting until the move into a retirement village (which Robert came along on the moving day to lend a helping hand with) Robert has kept true to his word. After 34 years in the same house to sell was a gigantic move, especially emotionally and Robert appreciated the effect this was having. His comment “you are the same age as my mother and I will look after you as I would my own mother” was a statement that Robert stuck to right through the process. He shouldered all the issues (but keeping us in the loop and informed all the time) and made the transition effortless.
His enthusiasm is boundless, as was his drive and commitment. He was spot on with his appraisal and all his advice came from years of experience in the real estate and business worlds. We were very pleased with the sale outcome and could not have asked for a more friendly, professional and trustworthy person to look after us.
We would wholeheartedly recommend Robert to anyone who is contemplating selling their home. Thank you Robert for an amazing result, effortless sale, and your kindness. It is so very very much appreciated by both Colleen and myself.
Colleen & Marie - Kowhatu Road, One Tree Hill
We met Robert Thompson seven years ago when we purchased our house in Mt Eden, so when it was time to sell it, we of course contacted Robert without hesitation. He knew the property inside out, is very familiar with the Mt Eden market and we knew he would do his best to achieve a good result for us. He kept us well updated throughout the process and did not give us unrealistic expectations. The marketing campaign was very well put together to reach the target market and this worked a treat. We achieved a much higher price than we would have ever expected, thanks to Robert’s drive and commitment.
Robert also arranged for our gardens to be looked after, exterior house to be cleaned, staging and continued visits to check on the house and clear the letterbox for us. All these extra touches were greatly appreciated when we were not living in Auckland at the time.
Robert is a legend in his field and if you need someone to sell your house who you can fully trust, then Robert is your man!
Alison & Marty Trow - Cricket Ave, Mt Eden
We didn’t know it then, but the day we met Robert to discuss the sale of our Epsom townhouse was a very lucky day for us. To say that Robert is focused, energised, determined, positive, professional and incredibly helpful, understates his qualities as real estate salesperson.
Our situation was challenging with Covid coming into the midst of the renovating and selling of the property, and to add to this, we were no longer living in Auckland. We said, on an almost daily basis, that Robert was going beyond “The Call of Duty” to help us. He Project Managed the renovations, assisted and gave excellent advice on what we needed to do (rather than what we thought we should do) and advised us on the many “fish hooks” that appeared along the way. He was the only salesperson who absolutely believed we could reach the sale price that we did.
If it had not been for Robert’s tireless work on our behalf...he never faltered when problems arose...he remained positive and determined...we wouldn’t have the outcome we have. However, to be very clear, he never over-promised either. All his advice was based on his years of real estate and business experience. Apart from his excellent professional advice, Robert is a very friendly and affable man to work with.
We unreservedly recommend him to any one contemplating any real estate deal.
Anne & Terry - The Drive, Epsom
We recently commissioned Robert Thompson to list our property in Golf Rd Epsom after a previous failed attempt with another agency. We were immediately impressed by Robert's enthusiasm and right from the outset he started to talk about a possible selling price which many agents are reluctant to do. Yes, there is an appraisal, but Robert took it much further than that which gave us confidence that the house would be sold. At no time did Robert try to 'beat' us down in terms of the selling price. Robert also went out of his way in assisting us with a small problem under our stairs which required a builder. He provided the builder at his own cost. Our neighbours front lawn and garden required a lot of attention which was detracting from the work that we had done on our property. Robert arranged for her lawns to be done and garden weeded, again at his cost. During the marketing process Robert gave our listing 1000%. He gave the open homes all the time they needed.
At the Auction there was only one serious bidder who Robert worked very hard with at the auction to bring the bidder to a mutually acceptable selling price.
I would highly recommend Robert as a real estate agent.
Maria Loverich - Golf Rd, Epsom
We recently sold our house using Robert Thompson as the agent. From the initial meeting until the final sale Robert was always confident of achieving the right price for our house. Robert put together a marketing plan we were happy with and despite a "flat" market we achieved excellent viewing numbers. Robert kept us well informed throughout the marketing process.
Whilst other agents we have used over the years seemed more interested in achieving a sale by wearing us down, Robert maintained our price expectations and did a great job in qualifying potential bidders. The result was that despite a market where not a lot of houses are selling under the hammer, we had five genuine bidders on auction day and successfully sold our house at a price we were happy with.
We firmly believe that we would not have achieved this result without Robert as our agent. His enthusiasm for selling our house and ability to identify and qualify genuine buyers was the difference between him and other people we have used previously.
If you are looking to sell your home and want to achieve the best possible result we strongly recommend you engage Robert Thompson to sell your home. We will certainly be recommending him to people we know who are looking to sell.
Alan & Sue Black, Cedar Rd, Epsom
We recently appointed Robert Thompson to sell our home of 19 years in Empire Road, Epsom. Robert immediately impressed us with his enthusiasm for, and knowledge of the Epsom real estate market. Prior to meeting with Robert we had commissioned our own valuation by a registered valuer as a benchmark to use when going through the process of appointing an agent to sell our home. Without any knowledge of this registered valuation, we were impressed that Robert's own appraisal of our home was exactly in line with our registered valuation, which validated our initial opinion that Robert had the knowledge, skill and expertise in the Epsom market to sell our home. We followed Robert's marketing strategy advice to the letter, confident in the knowledge that he did indeed know how best to market our home. We were continually impressed with Robert's unstinting enthusiasm and work ethic throughout the marketing campaign which resulted in the sale of our home. There is no doubt that Robert's appointment as our salesperson was one of the best decisions we have made with property. Therefore if you are reading this testimonial because you are considering appointing Robert as your salesperson to sell a property, all we can say is that if you do so, it will be one of the best business decisions you will ever make.
Warren & Sharon Robertson - Empire Rd, Epsom
Robert was highly recommended to me by a family member, so I asked him to appraise my Epsom property. I had noted that a property across the road had recently sold at $2.8m and hoped that as my CV was higher perhaps I might achieve around $3m and would have been delighted to do so. Robert actually appraised my property well above my expectations at $3.5m plus, and while I thought this was probably ambitious, Robert's enthusiasm and superb local knowledge sealed the deal. Robert ran an amazing marketing campaign, I hardly recognised my own property! As Auction approached Robert actually pushed me to set a much higher reserve than I required, in order to protect my position and ensure I obtained top dollar. We had strong competing bidders and the sale price of $3.8m was beyond my wildest dreams. Robert was quite simply amazing to deal with and the result incredible, I will recommend him for years to come. He even found me a new home which I love.
Susan Bickley, St Andrews Rd Epsom
Selling our historic listed homestead was a big challenge requiring an agent with passion, professionalism and persistence. Luckily we chose Robert Thompson who has all these qualities in spades. His pragmatic advice gave us a highly effective marketing campaign on a constrained budget with open home and Internet viewings off the chart. Even post-auction when selling by negotiation, he worked tirelessly to maintain interest and anticipate issues from prospective buyers - what did historic listing mean in practice? How much would they need to spend on refurbishment etc?
Every step Robert kept me informed, delivered what he promised when he promised it, and managed the viewing process so I was never caught short. Selling Stoneways felt like a real team effort - Robert even leaving a big Friday night sports game to let us back into the house after we accidentally locked our keys inside.
The result was a very fair price for a special property. As the real estate agent who achieved this, Robert's role was just "perfect"!
Jane Roskruge - Mountain Rd, Epsom
